Sewerage & Drainage


Frequently Asked Question

Key activities of the department include

  1. Cleaning & Maintenance of drainage channels
  2. Operation & maintenance of different drainage pumping stations.
  3.  Cleaning & maintenance of underground sewers, open and covered drains.
  4.  To remove water logging & cleaning blocked sewers

Internal drainage system means the underground sewers or drainage lines within the premises up to the master pit.

External drainage system means the sewers or drainage lines connecting the house master pit to the nearest NKDA underground sewers or drainage system.

Approval for construction of internal sewerage system is a part of the building plan section procedure.

Citizens may inform the concerned officer designated for his area. Contact details are available at NKDA website under Building Plan Section.

In case of damage of the external drainage / sewerage system, the owner of the premises needs to inform the Concerned Officer designated for his area. Contact details are available at NKDA website under Sewerage & Drainage Section.

Since citizens are using city infrastructure, they are liable to pay the user charges and connection charge.

Citizens may inform the Concerned Officer designated for his area. Contact details are available at NKDA website under Sewerage & Drainage Section.

Citizens may inform the Concerned Officer designated for his area. Contact details are available at NKDA website under Sewerage & Drainage Section.

No, this is strictly forbidden. Please help us to keep the city free from water logging. In case of such incident, citizens may inform at toll-free number of New Town Helpline (1800- 103- 7652) immediately or inform the Concerned Officer designated for his area. Contact details are available at NKDA website under Sewerage & Drainage Section.

Roads in New Town belong to its citizens. The damaged road will affect everyone using it. In case of such incident, citizens may lodge a complaint at the toll-free number of New Town Helpline (1800- 103- 7652).

Citizens may inform the Concerned Officer designated for his area. Contact details are available at NKDA website under Sewerage & Drainage Section.

Sewage Treatment Plant

Contact Details