Phone No
033-3505-0000
Contact Us
New Town Kolkata Development Authority,
Administrative Building. Plot No - DG/13,
Premises No - 04-3333, Action Area - ID,
New Town, Kolkata - 700156
Administrative Building. Plot No - DG/13,
Premises No - 04-3333, Action Area - ID,
New Town, Kolkata - 700156
NKDA Unit Office
Near Shukhobrishti Housing Complex,
Action Area – III, New Town -700135
Phone No. : 8335800399
Near Shukhobrishti Housing Complex,
Action Area – III, New Town -700135
Phone No. : 8335800399
Building Plan & Occupancy Section : 033-3505-0006
Property Tax Section : 033-3505-0014
Record of Titlle(Mutation) Section: 033-3505-0015
Trade License : 033-3505-0021
Birth/ Death : 033-3505-0023
Wildlife/Snake Rescue : 033-2334-0234
Property Tax Section : 033-3505-0014
Record of Titlle(Mutation) Section: 033-3505-0015
Trade License : 033-3505-0021
Birth/ Death : 033-3505-0023
Wildlife/Snake Rescue : 033-2334-0234
E-mail
helpdesk[at]nkda[dot]in
Officers Information
Shri Sovan Chatterjee
Chairman
Email: chairman@nkda.in
Telephone : 033-3505-0001
Shri Prasanta Kumar Barai
WBCS (EXE) Member Secretary
Email: ms@nkda.in
Telephone: 033-3505-0003/8100201803
Mohd Abdul Shahid
IAS, Chief Executive Officer
Email: ceo@nkda.in/ceonkda@gmail.com
Telephone: 033-3505-0002/8100201802
Smt. Meghna Pal, WBCS (EXE)
Administrative Officer (Revenue & IT)
Email: ao1@nkda.in
Telephone: 033-3505-0004
Shri Joydeep Paul, WBCS (EXE)
Administrative Officer (Estate Management)
Email: aoem@nkda.in
Telephone: 033-3505-0015
Biswajit Dutta, WBA & AS
Finance Officer
Email: fo@nkda.in/fonkda@gmail.com
Telephone: 033-3505-0013
Shri Mriganka Biswas
OSD in the rank of Administrative Officer (General & Establishment)
Email: mbiswas867@gmail.com
Telephone: 033-3505-0018
Shri Manick Lal Maitra
OSD in the rank of Administrative Officer (Social Welfare & Health)
Email: socialwelfare@nkda.in
Telephone: 033-3505-0023
Shri Kalyan Roy Choudhury
OSD in the rank of Chief Engineer
Email: ce@nkda.in
Telephone: 033-3505-0005
Shri Anindya Karforma
OSD in the rank of Chief Architect
Email: ca@nkda.in
Telephone: 033-3505-0006
|
Shri Alapan
Bandyopadhyay,
IAS(RETD), Chairman Email: chairman@nkda.in Telephone : 033-3505-0001 |
Shri
Prasanta
Kumar Barai, WBCS (EXE) Chief Executive Officer Email:
ceo@nkda.in/ceonkda@gmail.com
|
Smt. Meghna Pal, WBCS (EXE),
Administrative Officer Email: ao1@nkda.in |
Shri Gour
Das,
WBA & AS, Finance Officer Email:
fo@nkda.in/fonkda@gmail.com
|
Shri
Shri Kalyan
Roy Chowdhury, Chief Engineer Email: ce@nkda.in |
Contact Details
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Signage | All Action Area | Avik Roy - Group-C (8240264371) | Gautam Chakravarty - Estate Manager - I (9434230477) | Joydeep Paul - AO (EM) (8420611753) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Property Tax | All Action Area | Chandra Prakash Mishra - Supervisor (8777511012) | Subir Kumar Ray - Manager (9830178525) | Amalendu Mandal - Estate Manager - III (7003036255) |
| 2 | Record of Title Land, Building etc (Mutation) | All Action Area | Md. Yazul Mondal - Office Assistant (9831810492) | Nanda Chatterjee - Group-C (8697269213) | Subir Kumar Ray - Manager (9830178525) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Booking of different facilities under NKDA | All Action Area | Sayan Dinda - Data Entry Operator (8697200893) | Avik Roy - Group-C (8240264371) | Iman Mukherjee - Estate Manager - II (7439075354) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Issuance & Renewal of Building Plan Sanction | All Action Area | Madhabi Chakraborty - Engineer (System)-II (9830303278) | Subrata Mondal - Superintending Architect (9051151010) | Anindya Karfarma - Chief Architect (9830324310) |
| 2 | Issuance & Renewal of Occupancy and Partial Occupancy Certificate | All Action Area | Sudeshna Sen - Junior Architect (9051646775) | Subrata Mondal - Superintending Architect (9051151010) | Anindya Karfarma - Chief Architect (9830324310) |
| 3 | Issuance & Renewal of Occupancy and Partial Occupancy Certificate | All Action Area | Sumana Bhattacharyya - Junior Architect (9830632432) | Subrata Mondal - Superintending Architect (9051151010) | Anindya Karfarma - Chief Architect (9830324310) |
| 4 | Water connection | All Action Area | Dipak Sarkar - Surveyor (8100690829) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Information/ Complaints related to Fee Parking Zone | All Action Area | Pinaki Dutta - Supervisor (6290119593) | Gautam Chakravarty - Estate Manager - I (9434230477) | Joydeep Paul - AO (EM) (8420611753) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Repair of Existing Street Lights | Action Area - IA, IB | Joydeb Paul - SAE/Junior Engineer (7063627459) | Shri Binoy Mahato - Assistant Engineer (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 2 | Repair of Existing Street Lights | Action Area - IIC, IID, IIE | Dalapati Patra - Sub Assistant Engineer (8926117346) | Shri Binoy Mahato - Assistant Engineer (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 3 | Repair of Existing Street Lights | Action Area - III | Amal Kr. Mahapatra - Junior Engineer (Electrical) (8910621115) | Shri Binoy Mahato - Assistant Engineer (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 4 | Traffic Signal | All Action Area | Sudip Kumar Pandit - Software Support Personnel (8653732304) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 5 | Lighting in Parks and Playground | Action Area IA, IB | Joydeb Paul - SAE/Junior Engineer (7063627459) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 6 | Lighting in Parks and Playground | Action Area IIC, IID, IIE | Dalapati Patra - Sub Assistant Engineer (8926117346) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 7 | Lighting in Parks and Playground | Action Area III | Amal Kr. Mahapatra - Junior Engineer (Electrical) (8910621115) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 8 | Solar Light in Green Verges | All Action Area | Sudip Kumar Pandit - Software Support Personnel (8653732304) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 9 | NKDA Solar Light or NKDA Solar Panel | All Action Area | Sudip Kumar Pandit - Software Support Personnel (8653732304) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 10 | CCTV for all Action Areas | All Action Area | Sudip Kumar Pandit - Software Support Personnel (8653732304) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 11 | Open electrical connection in Pole | Action Area IIC, IID, IIE | Dalapati Patra - Sub Assistant Engineer (8926117346) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 12 | Open eletrical connection in Pole | Action Area III | Amal Kr. Mahapatra - Junior Engineer (Electrical) (8910621115) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 13 | Dust Accumulation on NKDA Solar Panels | All Action Area | Sudip Kumar Pandit - Software Support Personnel (8653732304) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 14 | Dismantled Street Light Pole | Action Area IA, IB | Joydeb Paul - Sub Assistant Engineer (7063627459) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 15 | Dismantled Street Light Pole | Action Area IIC, IID, IIE | Dalapati Patra - Sub Assistant Engineer (8926117346) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 16 | Dismantled Street Light Pole | Action Area III | Amal Kr. Mahapatra - Junior Engineer (Electrical) (8910621115) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 17 | Shifting of Distribution Box | Action Area - IA, IB | Joydeb Paul - Sub Assistant Engineer (7063627459) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 18 | Shifting of Distribution Box | Action Area IIC, IID, IIE | Dalapati Patra - Sub Assistant Engineer (8926117346) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 19 | Shifting of Distribution Box | Action Area III | Amal Kr. Mahapatra - Junior Engineer (Electrical) (8910621115) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 20 | Illumination for Bus Shelters | Action Area I | Sudip Kumar Pandit - Software Support Personnel (8653732304) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 21 | Illumination for Bus Shelters | Action Area II | Sudip Kumar Pandit - Software Support Personnel (8653732304) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 22 | Illumination for Bus Shelters | Action Area III | Sudip Kumar Pandit - Software Support Personnel (8653732304) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 23 | NKDA EV Chargers | All Action Area | Sudip Kumar Pandit - Software Support Personnel (8653732304) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 24 | Repair of Existing Street Lights | Action Area IC, ID | Subhash Biswas - Junior Engineer (Electrical) (9434126417) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 25 | Repair of Existing Street Lights | Action Area - IIA, IIB, IIF, IIG, CBD | Tapan Kumr Sarkar - Junior Engineer (Electrical) (7044698155) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 26 | Lighting in Parks and Playground | Action Area - IC, ID | Subhash Biswas - Junior Engineer (Electrical) (9434126417) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 27 | Lighting in Parks and Playground | Action Area IIA, IIB, IIF, IIG, CBD | Tapan Kumr Sarkar - Junior Engineer (Electrical) (7044698155) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 28 | Open electrical connection in Pole | Action Area - IIA, IIB, IIF, IIG, CBD | Tapan Kumr Sarkar - Junior Engineer (Electrical) (7044698155) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 29 | Dismantled Street Light Pole | Action Area IC, ID | Subhash Biswas - Junior Engineer (Electrical) (9434126417) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 30 | Dismantled Street Light Pole | Action Area - IIA, IIB, IIF, IIG, CBD | Tapan Kumr Sarkar - Junior Engineer (Electrical) (7044698155) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 31 | Shifting of Distribution Box | Action Area - IC, ID | Subhash Biswas - Junior Engineer (Electrical) (9434126417) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 32 | Shifting of Distribution Box | Action Area - IIA, IIB, IIF, IIG, CBD | Dalapati Patra - Sub Assistant Engineer (8926117346) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Transfer of Shop/Stall and Change of trade of Shop/Stall in Community Market | All Action Area | Pinaki Dutta - Supervisor (6290119593) | Gautam Chakravarty - Estate Manager - I (9434230477) | Joydeep Paul - AO (EM) (8420611753) |
| 2 | Scheme under Duare Sarkar | All Action Area | Alok Saha - Junior Office Assistant (8900547441) | Pinaki Dutta - Supervisor (6290119593) | Gautam Chakravarty - Estate Manager - I (9434230477) |
| 3 | Zero Shop | All Action Area | Sikha Roy Chowdhury - Manager (8582806799) | Alok Saha - Junior Office Assistant (8900547441) | Gautam Chakravarty - Estate Manager - I (9434230477) |
| 4 | Signage/Advertisement | All Action Area | Avik Roy - Group-C (8240264371) | Gautam Chakravarty - Estate Manager - I (9434230477) | Joydeep Paul - AO (EM) (8420611753) |
| 5 | Food Truck Space | All Action Area | Pinaki Dutta - Supervisor (6290119593) | Gautam Chakravarty - Estate Manager - I (9434230477) | Joydeep Paul - AO (EM) (8420611753) |
| 6 | Encroachment | All Action Area | Avik Roy - Group-C (8240264371) | Alok Saha - Junior Office Assistant (8900547441) | Gautam Chakravarty - Estate Manager - I (9434230477) |
| 7 | Maa Canteen | All Action Area | Alok Saha - Junior Office Assistant (8900547441) | Gautam Chakravarty - Estate Manager - I (9434230477) | Joydeep Paul - AO (EM) (8420611753) |
| 8 | Cattle Pound/Dog Creche/Dog Center | All Action Area | Susrut Chakraborty - LDA (9474132201) | Dr. Pabitra Dutta - Veterinary Officer (9830155633) | Iman Mukherjee - Estate Manager - II (7439075354) |
| 9 | Booking: i) Community Centres ii) Picnic Spot iii) Cricket Ground iv) Football Ground v) Upasana Griha | All Action Area | Sayan Dinda - Data Entry Operator (8697200893) | Avik Roy - Group-C (8240264371) | Iman Mukherjee - Estate Manager - II (7439075354) |
| Sl No. | Name | Designation | Office Phone No. |
| 1 | Biswajit Dutta, WBA & AS | Finance Officer | 7501472744 |
| 2 | Anupam Roy | Additional Finance Officer | 9432089640 |
| 3 | Debashis Bandopadhyay | Assistant Finance Officer | 8240246394 |
| 4 | Jaydip Datta | Accountant | 8777092637 |
| 5 | Suman Ghosh | Accountant | 7980144485 |
| 6 | Subrata Kumar Chanda | Accountant | 6289941084 |
| 7 | Md. Wasim Khan | Cashier | 7980060940 |
| 8 | Pritam Ganguly | Account Assistant | 9874484424 |
| 9 | Arijit Dey | Data Entry Operator | 8017614302 |
| 10 | Dipanjana Sen | Data Entry Operator | 6290372735 |
1. Shri Manik Lal Maitra (OSD in the rank of Administrative Officer (Social Welfare & Health)) - 9831473937
2. Dr. Sunanda Basu (Health-in-Charge) - 9163928606
3. Dr. Sumanta Roy (Municipal Medical Officer of Health) - 8100201808
| Sl. No | Name | Doctor Name | Doctor Name | MMOH Location |
|---|---|---|---|---|
| 1 | Urban Health and Wellness center - I Near NKDA Mela Ground, BF Block, AA-I |
Dr. Anirban Sinha (8013328916) | Click here | |
| 2 | Urban Health and Wellness center - II Near Eco Park Gate No. 3, AA-II | Dr. Minakshmi Das (7890048045) | Click here | |
| 3 | Urban Health and Wellness center - III CE Community Market, AA-I | Dr. Meghna Roy (8250399026) | ||
| 4 | Urban Health and Wellness center - IV At Shapoorji Bus Stand, AA-III | Dr. Sougandha Goel (9215333832) | Click here | |
| 5 | Urban Health and Wellness center - V At PHE Building, Water Tank No 12, Street 729, Action Area-II | Doctor attending on rotational basis | Click herer | |
| 6 | Urban Primary Health Center (UPHC) - I Near New Town Business Club, Street 90 Action Area -I | Dr. Arkaprabha Ghosh (9432286601) | Dr. Tikly Das (8420498766) | Click here |
| 7 | Urban Primary Health Center (UPHC) - II Near Akankha More, Action Area -II | Dr. Souvik Kumar Ghosh (6297143291) | Dr. Soumita Mahapatra (9836139739) | Click here |
| Sl No. | Name | Designation | Office Phone No. |
| 1 | Pritam Thakur | System Manager | 9932863520 |
| 2 | Koushik Dhar | Assistant Engineer (System)-I | 9830033904 |
| 3 | Debojyoti Das | Data Entry Operator | 8967364413 |
| Sl No. | Name | Designation | Office Phone No. |
| 1 | Runa Bhattacharya | Law Officer | 8582998499 |
| 2 | Debolina Mukherjee | Data Entry Operator | 8777436982 |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Certificate for Enlistment of Profession, Trade and Calling | All Action Area | Pabitra Kumar Mondal - Office Assistant (9830532432) | Avik Roy - Group-C (8240264371) | - |
| 2 | Permission for non-residential use in Residential building (upto 40%) | All Action Area | Prasenjit Dutta - Junior Office Assistant (8283811907) | Amalendu Mandal - Assistant Administrative Officer (7003036255) | Joydeep Paul - AO (EM) (8420611753) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Query related to NKDA Community Market | All Action Area | Pinaki Dutta - Supervisor (6290119593) | Gautam Chakravarty - Estate Manager - I (9434230477) | Joydeep Paul - AO (EM) (8420611753) |
| 2 | Civil related issue in Community Markets | Action Area - I (I-A, I-B) | Goutam Kr. Benerjee - Sub Assistant Engineer (Civil) (9475362965) | Manoj Am - Assistant Engineer (8100244991) | Shri Asit Roy - Executive Engineer (9748668105) |
| 3 | Civil related issue in Community Markets | Action Area - II | Pritam Basu - Junior Engineer (Civil) (9932210119) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 4 | Civil related issue in Hawker's Market | Action Area - I (I-A, I-B) | Goutam Kr. Benerjee - Sub Assistant Engineer (Civil) (9475362965) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 5 | Civil related issue in Hawker's Markets | Action Area - III | Souradeep Ghosh - Junior Engineer (6292273669) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 6 | Electrical related issue in Community Markets/ Hawkers Markets | Action Area - I | Joydeb Paul - SAE/Junior Engineer (7063627459) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 7 | Electrical related issue in Community Markets/ Hawkers Markets | Action Area - II | Dalapati Patra - Sub Assistant Engineer (8926117346) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 8 | Electrical related issue in Community Markets/ Hawkers Markets | Action Area - III | Amal Kr. Mahapatra - Sub Assistant Engineer (8910621115) | Binoy Mahato - Assistant Engineer(Electrical) (9800605896) | Shri Sekhar Das - Executive Engineer (E) (9433506479) |
| 9 | Civil related issue in Community Markets | Action Area - I (I-C, I-D) | Sandip Chatterjee - Junior Engineer (Civil) (9547360454) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 10 | Civil related issue in Hawker's Market | Action Area - I (I-C, I-D) | Sandip Chatterjee - Junior Engineer (Civil) (9547360454) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 11 | Civil related issue in Hawker's Markets | Action Area - II | Pritam Basu - Junior Engineer (Civil) (9932210119) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Trimming of Trees | All Action Area | Sumitava Aich - Junior engineer (8910401315) | Swarup Chall - Assistant Engineer (9830503133) | Keshab Gangopadhyay - Executive Engineer (9433877780) |
| 2 | Green Verges Maintenance | Action Area - I | Iqbal Hossain - Sub-Assistant Engineer (9073483995) | Swarup Chall - Assistant Engineer (9830503133) | Keshab Gangopadhyay - Executive Engineer (9433877780) |
| 3 | Green Verges Maintenance | Action Area - II | Sumitava Aich - Junior engineer (8910401315) | Swarup Chall - Assistant Engineer (9830503133) | Keshab Gangopadhyay - Executive Engineer (9433877780) |
| 4 | Green Verges Maintenance | Action Area - III | Sumitava Aich - Junior engineer (8910401315) | Swarup Chall - Assistant Engineer (9830503133) | Keshab Gangopadhyay - Executive Engineer (9433877780) |
| 5 | Maintenance of Apur Sansar Park, Subhash Park | Action Area - I | Iqbal Hossain - Sub-Assistant Engineer (9073483995) | Swarup Chall - Assistant Engineer (9830503133) | Keshab Gangopadhyay - Executive Engineer (9433877780) |
| 6 | Maintenance Smart Plaza | Action Area - I | Iqbal Hossain - Sub-Assistant Engineer (9073483995) | Swarup Chall - Assistant Engineer (9830503133) | Keshab Gangopadhyay - Executive Engineer (9433877780) |
| 7 | Maintenance of other Parks | Action Area - I | Iqbal Hossain - Sub-Assistant Engineer (9073483995) | Swarup Chall - Assistant Engineer (9830503133) | Keshab Gangopadhyay - Executive Engineer (9433877780) |
| 8 | Maintenance of Activity Park | Action Area - II | Iqbal Hossain - Sub-Assistant Engineer (9073483995) | Swarup Chall - Assistant Engineer (9830503133) | Keshab Gangopadhyay - Executive Engineer (9433877780) |
| 9 | Maintenance of Neem Banani, Sensory Park | Action Area - II | Sumitava Aich - Junior engineer (8910401315) | Swarup Chall - Assistant Engineer (9830503133) | Keshab Gangopadhyay - Executive Engineer (9433877780) |
| 10 | Maintenance of Professor Shanku Park | Action Area - II | Sumitava Aich - Junior engineer (8910401315) | Swarup Chall - Assistant Engineer (9830503133) | Keshab Gangopadhyay - Executive Engineer (9433877780) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Registration of Birth & Death | All Action Area | Ricktika Panja, DEO, 7003446902 | Dr. Arkaprabha Ghosh - Medical Officer & Sub-Registrar (9836300061) | Manick Lal Maitra - OSD-Administrative Officer (9831473937) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Repairs of road including pot holes & worn out surface and Other Damages. | Action Area - I A & B | Sandip Chatterjee - Junior Engineer (Civil) (9547360454) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 2 | Repairs of road including pot holes & worn out surface and Other Damages. | Action Area - I C, D & CBD | Gautam Banerjee - SAE/Junior Engineer (8158952806) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 3 | Repairs of road including pot holes & worn out surface and Other Damages. | Action Area - II | Pritam Basu - Junior Engineer (Civil) (9932210119) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 4 | Repairs of road including pot holes & worn out surface and Other Damages. | Action Area - III | Souradeep Ghosh - Junior Engineer (6292273669) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 5 | Issue related to footpath | Action Area - I A , B, & C | Sandip Chatterjee - Junior Engineer (Civil) (9547360454) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 6 | Issue related to footpath | Action Area - ID | Sandip Chatterjee - Junior Engineer (Civil) (9547360454) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 7 | Issue related to footpath | Action Area - II | Pritam Basu - Junior Engineer (Civil) (9932210119) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 8 | Issue related to Cycle track | Action Area - I A B, & C | Sandip Chatterjee - Junior Engineer (Civil) (9547360454) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 9 | Issue related to Cycle track | Action Area - ID | Sandip Chatterjee - Junior Engineer (Civil) (9547360454) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| 10 | Issue related to Cycle track | Action Area - II | Pritam Basu - Junior Engineer (Civil) (9932210119) | Manoj Am - Assistant Engineer (8100244991) | Asit Roy - Executive Engineer (9748668105) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Daily Cleaning Sweeping of Road, footpath (including MAR) | Action Area - I | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 2 | Daily Cleaning Sweeping of Road, footpath (Including MAR) | Action Area - II | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 3 | Daily Cleaning Sweeping of Road, footpath (including MAR) | Action Area - III | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 4 | House to house collection and disposal of solid waste for all Action Areas query & Complain | All Action Area | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 5 | Request for Waste Bins for Co-operative Society/ Housing Complex/ Non-residential Building | All Action Area | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 6 | Installation of new Smart Home Tag / missing of Smart Home Tag | All Action Area | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 7 | Overflowing of solid waste from waste bin | All Action Area | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 8 | Dumping of Solid Waste in the footpath and vacant Plots | All Action Area | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 9 | Dumping of Solid waste from peripheral area of New Town | All Action Area | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 10 | Non Cleaning of Waste from household | All Action Area | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 11 | Non Cleaning of Solid Waste from primary transfer station of NKDA | All Action Area | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 12 | Stubble burning | All Action Area | Gautam Biswas - Supervisor (9830623913) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 13 | Service related to Construction and Demition Waste | All Action Area | Subrata Dey - SAE/Junior Engineer (7439400892) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 14 | Water Tank supply | All Action Area | Gautam Biswas - Supervisor (9830623913) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Lervicide activity Stagnant water / Vacant Plots | All Action Area | Tapas Mandal - Vector Control Supervisor (9748287604) - / Bibhas Singha- Vector Control Supervisor (7278523696) | Subrata Kumar Dey - VCMO (7439400892) - / Goutam Biswas - VCMO (9830623913) - / Arijit Nath - VCMO (9073422188) - / Sumit Kumar Paul - VCMO (9073341505) - / Anirban Chakraborty - VCMO (9804414062) | Dr. Olive Biswas - Vector Control Officer (9836887286) |
| 2 | Spraying, larvicide activity related query / information | All Action Area | Tapas Mandal - Vector Control Supervisor (9748287604) - / Bibhas Singha- Vector Control Supervisor (7278523696) | Subrata Kumar Dey - VCMO (7439400892) - / Goutam Biswas - VCMO (9830623913) - / Arijit Nath - VCMO (9073422188) - / Sumit Kumar Paul - VCMO (9073341505) - / Anirban Chakraborty - VCMO (9804414062) | Dr. Olive Biswas - Vector Control Officer (9836887286) |
| 3 | H2H Survey on Vector Control Activity related query | All Action Area | Tapas Mandal - Vector Control Supervisor (9748287604) - / Bibhas Singha- Vector Control Supervisor (7278523696) | Subrata Kumar Dey - VCMO (7439400892) - / Goutam Biswas - VCMO (9830623913) - / Arijit Nath - VCMO (9073422188) - / Sumit Kumar Paul - VCMO (9073341505) - / Anirban Chakraborty - VCMO (9804414062) | Dr. Olive Biswas - Vector Control Officer (9836887286) |
| 4 | Reporting Dengue/ other Vector Borne Disease | All Action Area | Tapas Mandal - Vector Control Supervisor (9748287604) - / Bibhas Singha- Vector Control Supervisor (7278523696) | Subrata Kumar Dey - VCMO (7439400892) - / Goutam Biswas - VCMO (9830623913) - / Arijit Nath - VCMO (9073422188) - / Sumit Kumar Paul - VCMO (9073341505) - / Anirban Chakraborty - VCMO (9804414062) | Dr. Olive Biswas - Vector Control Officer (9836887286) |
| 5 | Report Spraying, larvicide activity not done | All Action Area | Tapas Mandal - Vector Control Supervisor (9748287604) - / Bibhas Singha- Vector Control Supervisor (7278523696) | Subrata Kumar Dey - VCMO (7439400892) - / Goutam Biswas - VCMO (9830623913) - / Arijit Nath - VCMO (9073422188) - / Sumit Kumar Paul - VCMO (9073341505) - / Anirban Chakraborty - VCMO (9804414062) | Dr. Olive Biswas - Vector Control Officer (9836887286) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Pet Dog Creche & Pet Cemetery | All Action Area | Susrut Chakraborty - LDA (9474132201) | Dr. Pabitra Dutta - Veterinary Officer (9830155633) | Iman Mukherjee - Estate Manager - II (7439075354) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | New connections for Construction (Residential and Non- Residential) | All Action Area | Dipak Sarkar - Surveyor (8100690829) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 2 | Water tanker supply | All Action Area | Gautam Biswas - Supervisor (9830623913) | Dilip Chakraborty - Assistant Engineer (9432119557) | Sib Sundar Chakraborty - Executive Engineer (SWM) (9007707299) |
| 3 | Water Supply Maintenance : Non Supply Related Issue | Action Area - I (Water Tank no. 1,2,3,4,5,6) | Hari Narayan Das - Junior Engineer (9836722302) | Sri Ashish Kr. Gharami, Assistant Engineer [8902795402] | Pranab Kumar Dey - Executive Engineer (9264647308) |
| 4 | Water Supply Maintenance : Non Supply Related Issue | Action Area - II | Mousumi Saha - Junior Engineer (9734334682) | Sri Ashish Kr. Gharami, Assistant Engineer [8902795402] | Pranab Kumar Dey - Executive Engineer (9264647308) |
| 5 | Water Supply Maintenance : Non Supply Related Issue | Action Area - III | Pradip Halder - Junior Engineer (9748668987) | Sri Santanu Sarkar, Assistant Engineer [6290652036] | Pranab Kumar Dey - Executive Engineer (9264647308) |
| 6 | Water Supply Maintenance : Ferrule Related Issue | All Action Area | Dinabandhu Mandal - SAE/Junior Engineer (9163170286) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 7 | New Domestic Connections | All Action Area | Dipak Sarkar - Surveyor (8100690829) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 8 | New Commercial Connections | All Action Area | Dipak Sarkar - Surveyor (8100690829) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 9 | Water Supply Maintenance : Non Supply Related Issue | Action Area - I (Water Tank no. 7,8,9,10) | Riya Sengupta - Junior Engineer (7872932332) | Ashish Kr. Gharami - Assistant Engineer (8902795402) | Pranab Kumar Dey - Executive Engineer (9264647308) |
| Sl. No. | Service Name | Area | Contact Level 1 | Contact Level 2 | Contact Level 3 |
| 1 | Blockage of sewer lines/ Desilting of Sewer Lines/ Sewer Water logging/ Sewer Water logging/ Blocking of Sewerage line due to dumping of construction material/ Missing Sewerage Pit Cover | Action Area - I | Abdul Hai Siddique - Junior Engineer (9735740017) | Shri. Sandip Kr. Saha - Assistant Engineer (8240788309) | Sriraj Chakraborty - Executive Engineer (9038514346) |
| 2 | Blockage of Drainage Lines | All Action Area | Dinabandhu Mandal - SAE/Junior Engineer (9163170286) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 3 | Desalting of drainage Lines / Channels | All Action Area | Dinabandhu Mandal - SAE/Junior Engineer (9163170286) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 4 | Drainage Water logging | All Action Area | Dinabandhu Mandal - SAE/Junior Engineer (9163170286) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 5 | Overflow of Drainage water | All Action Area | Dinabandhu Mandal - SAE/Junior Engineer (9163170286) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 6 | Blocking of Drainage line due to dumping construction material | All Action Area | Dinabandhu Mandal - SAE/Junior Engineer (9163170286) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 7 | Blockage of Drainage Gully Pit | All Action Area | Dinabandhu Mandal - SAE/Junior Engineer (9163170286) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 8 | Canal Maintenance | Action Area - I | Soumya Acharya Chowdhury - Junior Engineer (8910792969) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 9 | Canal Maintenance | Action Area - II | Soumya Acharya Chowdhury - Junior Engineer (8910792969) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 10 | Canal Maintenance | Action Area - III | Soumya Acharya Chowdhury - Junior Engineer (8910792969) | Tarapasad Bhattacharya - Assistant Engineer (7003919797) | Sambit Kumar Das - Executive Engineer (9333166724) |
| 11 | Sewer line, SLS/ISLS, DPS, Head Works site | Action Area I | Shri. Sandip Kr. Saha - Assistant Engineer (8240788309) | Abdul Hai Siddique - Junior Engineer (na) | Sriraj Chakraborty - Executive Engineer (9038514346) |
| 12 | Sewer line, SLS/ISLS, DPS, Head Works site | Action Area II | Shri. Sandip Kr. Saha - Assistant Engineer (8240788309) | Smt. Lovely Saha Das - Junior Engineer (na) | Shri. Partha Chakraborty - Junior Engineer (na) |
| 13 | Sewer line, SLS/ISLS, DPS, Head Works site | Action Area III | Shri. Narayan Ch. Biswas - Assistant Engineer (943352546) | Shri. Subrata Dey - Junior Engineer (na) | Sriraj Chakraborty - Executive Engineer (9038514346) |
| 14 | Blockage of sewer lines/ Desilting of Sewer Lines/ Sewer Water logging/ Sewer Water logging/ Blocking of Sewerage line due to dumping of construction material/ Missing Sewerage Pit Cover | Action Area - I | Abdul Hai Siddique - Junior Engineer (na) | Shri. Sandip Kr. Saha - Assistant Engineer (8240788309) | Sriraj Chakraborty - Executive Engineer (9038514346) |
| 15 | Blockage of sewer lines/ Desilting of Sewer Lines/ Sewer Water logging/ Sewer Water logging/ Blocking of Sewerage line due to dumping of construction material/ Missing Sewerage Pit Cover | Action Area - II | Smt. Lovely Saha Das - Junior Engineer (na) | Shri. Sandip Kr. Saha - Assistant Engineer (8240788309) | Sriraj Chakraborty - Executive Engineer (9038514346) |
| 16 | Blockage of sewer lines/ Desilting of Sewer Lines/ Sewer Water logging/ Sewer Water logging/ Blocking of Sewerage line due to dumping of construction material/ Missing Sewerage Pit Cover | Action Area - III | Shri. Subrata Dey - Junior Engineer (na) | Shri. Narayan Ch. Biswas - Assistant Engineer (943352546) | Sriraj Chakraborty - Executive Engineer (9038514346) |